Terms & Conditions

By entering into this vote you agree to TRIC counting your vote towards the Soap Programme you select in the form. Votes will only be counted once, multiple entries will be ignored. The deadline for votes is January 30th 2019, votes submitted after this date may be accepted via this form but may not be counted.

There is only one round of voting, and votes cannot be changed after pressing the submit button. You are only allowed to vote for one nominee and you must provide a valid name and email address in order for your vote to be counted. There is no charge to vote, however your Internet Service Provider may have their own charges outside of our control.

The Producer of the programme (“the Producer”), ‘TRIC’ (“the Awards”), their sub-contractors, subsidiary and/or agencies are committed to operating viewer voting fairly, and to preventing abuse of its systems. Hence, the Producer reserves the right to disqualify votes if the Producer or their agents have reasonable grounds to suspect, having regard to all circumstances and information available to them at the relevant time, that fraudulent voting has occurred, such that it is designed to excessively manipulate the outcome of the vote or otherwise.

When the voting period closes on March 1st 2019, all valid votes will be counted and the winning Soap Programme will be based on these votes, and other industry votes collected through a separate process that is closed to the public. The winner will be announced at the TRIC Awards on March 12th 2019, and will be published in the following edition of OK! Magazine.

General Information:

In the event of a technical failure or other circumstance beyond the Producer’s reasonable control that affects the vote, or any other decision which the vote would have determined, the Producer will calculate the outcome of the vote having regard to all circumstances and information available to them at the relevant time.

The Producer and their sub-contractors do not accept any responsibility whatsoever for any technical failure, interruption or malfunction or any other problem with any telephone network or line, system, server, provider, software or otherwise which may result in any votes not being properly received heard, registered or recorded, or for any votes incorrectly addressed, or lost in transit or for any irregularities, industrial action, or other disruption and the Producer will not be held liable in any such event.

Votes made online using anonymised data (including but not limited to the use of disposable/single-use email addresses, or data masking applications), may be invalidated and not count towards the final voting result.

If you attempt to compromise the integrity or the legitimate operation of this vote by hacking or by cheating or committing fraud in any way, the Producer may seek damages from you to the fullest extent permitted by law. Further, the Producer may ban you from participating in any of the Producer’s future award show voting, so please play fairly.

Any personal data relating to individual voters will be used solely for the purposes of these awards by Producer and/or by any agent appointed by it to assist with running these awards on behalf of the Producer and will not be disclosed to a third party for any other purpose without the individual’s prior consent. By voting, you consent to the use of your personal data by the Producer and/or any agent appointed by the Producer for the purposes of administering these awards. To see our privacy policy, visit: http://tric.org.uk/privacy-policy/

Nothing in these guidelines restricts your statutory rights as a consumer. For more details on your statutory rights you should contact your local Trading Standards Office or Citizen’s Advice Bureau.

These Terms and Conditions are governed by English Law and shall be subject to the exclusive jurisdiction of the English Courts.

If you have a query about your vote you may register your query by email at Alexia@tric,org.uk. You will need to give the following information:

  1. Your Name
  2. The email address you used to vote with
  3. The time(s) you experienced problems.
  4. What problems you experienced when voting.
  5. A contact telephone number

The Producer of the Programme is: TRIC, and we can be contacted by using the Contact Us page on this website.